Cancellation Policy

MixAcademy Booking Policy 1. Course Registration All courses must be booked in advance through wearemodusmusic.com. Spaces are limited and filled on a first-come, first-served basis. Full payment is required to reserve a spot in any course. MixAcademy reserves the right to add, combine, move, reschedule, or cancel courses based on enrolment numbers, instructor availability, or operational needs. In cases where courses are combined or rescheduled, students will be notified as early as possible. 2. Payments All payments must be made through wearemodusmusic.com. All payments are non-refundable, except in the event that MixAcademy cancels a course and no suitable alternative is offered. 3. Cancellations If MixAcademy cancels a course, all payments will be refunded in full. If a student withdraws for any reason, no refund will be issued. 4. Missed Classes Missed classes are non-refundable. Makeup sessions are not guaranteed, but we will do our best to accommodate where possible. There is a limit of one makeup session per course, per student. 5. Age Requirements DJ and music production courses are open to students aged 14+, unless otherwise specified. 6. Student Responsibilities Students are expected to arrive on time and bring any required materials (e.g. headphones, laptop, software). Disruptive or disrespectful behaviour may result in removal from the course without refund. Just be nice. Be kind. Easy. 7. Media Consent By registering for an in-person course at MixAcademy, students consent to the use of their image, likeness, and/or voice in photographs or video recordings captured during classes or events. These materials may be used for promotional purposes, including social media, websites, and marketing, without compensation. Students who do not wish to appear in promotional materials must notify MixAcademy in writing prior to the start of the course. 8. Inclusivity Modus Music Group / MixAcademy is committed to fostering an inclusive, respectful, and welcoming environment for all students, regardless of race, ethnicity, gender identity, sexual orientation, ability, religion, or background. This is a safe space for all women and marginalized genders. We welcome anyone who identifies with she/her or they/them pronouns, or who isn’t quite sure yet. And this should go without saying, but trans women are women, and Modus is fully trans-inclusive.